Voice Broadcast Managed Service Option

Before starting to use voice broadcast to reach your target audience, there are several options to consider. First, you have to decide if you would run your voice broadcast campaign yourself or entrust it to a service provided by a specialised company. Technically a voice broadcast service is run on a simple auto dialer.

Some companies are using an analogue auto dialer but these are out of fashion, so more and more providers choose digital options. The most common is a type of auto dialer software. Ask what kind of auto dialers are they using before applying for a service.

If you choose a broadcast company, you need to set the level of your involvement in the voice broadcast campaign.

Managed voice broadcast service.

A managed voice broadcast campaign means that your service provider will create and manage your campaign through all the stages. There is a minimal involvement of your own resources. If you are very busy, lacking staff resources or just want to save time, service provider will create your message, record it, test it and broadcast it to the audience. All you have to do is to check the reports and enjoy the results of your voice broadcast campaign.

Voice broadcast self-service software.

This voice broadcast option gives you more freedom. You will have more control over your broadcast campaign. You will still use software or web interface provided by a host company but you will be the one to create and record your voice message and push the button to run your campaign.

Usually companies allow using their voice broadcast software or web interface under a pay as you go option, still some companies do charge a service fee or an annual fee. Be careful not to pay too much. It is better to pay only for the messages that have been really broadcasted.

If you want to be in complete control, you will use integrated voice broadcast or consider buying yourself auto dialer software.